Frequently Asked Questions
Expert answers to your professional hair care and styling tool inquiries.
Are RUSK styling tools covered by a warranty?
Yes, all RUSK professional hot tools, including our dryers and flat irons, come with a limited manufacturer's warranty. Please retain your proof of purchase to facilitate any warranty claims.
What is your return policy for hair care products?
We offer a 30-day return policy for unopened and unused liquid hair care products. For hygiene reasons, we cannot accept returns on products that have been opened or used.
Do you ship internationally?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery times vary based on your location and the selected shipping method at checkout.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are RUSK products safe for color-treated hair?
Absolutely. Our professional hair care lines, such as RUSK Deepshine, are specifically formulated to be gentle on color-treated hair, helping to maintain vibrancy and shine.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.